RE NXT tile add-in not appearing in Constituent Tile Dashboard

Ramandeep Kaur

I built a React/Vite/Tailwind SKY Add-in for Raiser's Edge NXT and deployed it to Azure Static Web Apps. The app opens fine in a browser, is registered as a Constituent Tile Dashboard add-in, and is connected to my RE NXT test environment, but the tile never appears in NXT.

The app also allows iframe embedding and calls args.ready({ showUI: true }). Has anyone seen a case where a connected SKY add-in tile still doesn’t show up at all in RE NXT?

Alex Wong

Can you show what the Add-in URL looks like?

Do you have log that shows if the URL was called on (the actual URL of your webapp).

I suggest opening browser developer tool and look at the Network tab, and see if your webapp URL was being called.

Ramandeep Kaur

Thanks for the suggestions, Alex.

I was able to get it resolved. Using the browser developer tools, I confirmed that the add-in URL was being called and that the iframe was present on the Constituent Dashboard page. The issue turned out not to be the URL itself—the tile was loading but was effectively hidden. After comparing it with an existing working tile, I updated the tile name and adjusted the iframe sizing configuration. Once those changes were deployed, the tile displayed correctly on the RE NXT Constituent Dashboard.