Blackbaud Development Agent User Group

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Join us for our Development Agent User Group!

Kent Gilliam
Kent Gilliam Blackbaud Employee
Tenth Anniversary Kudos 4 Name Dropper Participant
in Group Discussions

The Development Agent User Group is a monthly learning and collaboration experience designed to help organizations confidently adopt, optimize, and scale their use of the Blackbaud Development Agent by discovering and discussing agent management best practices. This program combines structured, topic-driven sessions with an ongoing community forum, giving teams both the foundational knowledge and peer connection they need to succeed with AI-powered fundraising.

Why Join?

  • Build confidence in managing your Development Agent.
  • Learn practical strategies you can apply immediately.
  • Stay up to date on product enhancements and best practices.
  • Connect with a growing community of Agent Managers and Development Agent users.
  • Gain insights from peers, experts, and real-world use cases

What You’ll Get

  • Guided Learning (Weeks 1–3): Build a strong foundation in AI policies, guardrails, and brand voice/knowledgebase management. Once your organization completes Sessions 1–3, you’ll have the core framework needed to confidently manage your Development Agent. You are always welcome to attend these sessions again for reinforcement or new updates.
    • Session 1: AI Policies
    • Session 2: Guardrails & Agent Management
    • Session 3: Brand Voice & Knowledgebase Optimization

  • Monthly Peer User Group (Week 4): Connect with other Development Agent administrators, ask questions, and learn from real-world use cases.

  • Practical, Actionable Insights: Walk away each session with improvements you can apply immediately.

Get Started
Browse upcoming sessions and register for the sessions that align with your journey. Whether you are just getting started or looking to optimize your approach, the Development Agent User Groups are designed to support you every step of the way. Feel free to “mix and match” your attendance. No need to take sessions in order or complete them all in consecutive weeks. But we hope you won’t miss this opportunity to connect and learn!

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