More than one merchant account?

Roberta Sladovnik · June 2020

Is it possible for us to have more than one merchant account associated with our organization on Blackbaud? We want to have a different merchant account associated with a specific campaign/event, and not use our "default merchant account." If we can have more than one, is this how we set it up? https://webfiles.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html#../Subsystems/Setup/Content/Tasks/Admin_Payment_Capabilities-Configuring_Managing.html

Thank you,

Roberta Sladovnik

Colorado Children's Chorale

Erik Leaver · June 2020

Hi Roberta,

Yes, it is possible to have more than one merchant account. Many orgs with complex accounting rules (ie. a 503c3 / PAC / 503c4, etc) will have multiple merchant accounts. The KB article, "How to set up additional BBMS accounts" has information. If you run into any issues, support or our customer success team can help with this.

Sincerely,

Erik

Roberta Sladovnik · June 2020

Thanks, Erik Leaver‍. I've forwarded the article to my Executive Director, who is the person with access to do this. We will try this.

Roberta

Brian Mucha · June 2020

If you are using BBMS they have an option to have something like 'partitions' that act like separate accounts, so you can segment stuff for finance without paying for a whole separate merchant account.

We use this to separate product sales from our store from pure philanthropy.

BPM

Roberta Sladovnik · June 2020

Thanks, Brian Mucha‍ , that's good to know and a great way to segment. In this particular case, we do actually have to separate funds and put them into different merchant accounts, but it's good to know that the other option exists.

ras

More than one merchant account?

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