lightboxes in donation forms

Haley Waxman
Haley Waxman
Sixth Anniversary Participant Facilitator 1
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Hello!


I wanted to check in with members of the community about something. I have been on multiple webinars recently about building sustaining giving and nearly every single one suggests adding an upsell light box. Sounds simple enough and obviously a great idea! However, when I inquired with support about how to do it, I was sent to professional services and told this would cost $3,000. Has anyone else encountered this?


My question is two-fold:  Why do they promote features that are obviously super helpful...yet never mention a cost during webinars? And second, has anyone come up with a different way to do something like this?


For example, if a donor is making a one time gift of $20, we would like to suggest they make a $10 monthly gift.


Appreciate any insight! 
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Comments

  • Brian Mucha
    Brian Mucha
    Tenth Anniversary Kudos 2 Participant Facilitator 1
    I built this for our donation form, but they are entirely API based forms. http://luriechildrens.org/donate


    I don't see any reason that you couldn't do the same thing on a stock form, but it will take some Javascript and html/css knowledge. If you have someone that can do that, you are welcome to use as much of my stuff as you like.


    Basically, there are 4 things you need to accomplish.
    • You would bind a javascript to the Submit button's click event. That script needs to stop the default action of the button (which is to submit the form.)
    • Then your script should check if Recurring is selected. If so, do nothing further and submit the form. Is not, open a lightbox.
    • The script needs to check the amount, and calculate a suggested monthly alternative. Show that ask in the lightbox along with one button for one-time and another for monthly.
    • If one-time is clicked do nothing and submit the form. If monthly is selected, set the appropriate sustainer fields and then submit the form.
    Each one of those steps is a little project in itself. Three grand seems fairly reasonable.


    We see gifts live for about 14 months on average, but we don't use credit card updater - which would improve that number. Many go on for years.


    BPM

     

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