cannot edit opt out email text in email finder

Madeleine Holdsworth
Madeleine Holdsworth
Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 Name Dropper
in Blackbaud Raiser's Edge NXT®: General Discussions

We want to run Email Finder, however, as I'm going through the set up I find I am unable to edit tab 3. Opt Out Email 2. We definitely need to customize, plus there the last sentence provides an “or” option to add additional contact info and as it appears now the “or” sentence just trials off to nothing. Which looks pretty unprofessional. Please advise how to edit this tab. Thanks,

Tagged:

Comments

  • Karen Diener
    Karen Diener
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    Madeleine Holdsworth:

    We want to run Email Finder, however, as I'm going through the set up I find I am unable to edit tab 3. Opt Out Email 2. We definitely need to customize, plus there the last sentence provides an “or” option to add additional contact info and as it appears now the “or” sentence just trials off to nothing. Which looks pretty unprofessional. Please advise how to edit this tab. Thanks,

    According to the knowledgebase article, it cannot be changed.

    Karen

  • Dan Snyder
    Dan Snyder Community All-Star
    Tenth Anniversary Kudos 5 March 2026 Challenge: Answered Questions Commented in Discussion

    Last I knew you can get the text changed, but for a fee.

  • Madeleine Holdsworth
    Madeleine Holdsworth
    Tenth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 Name Dropper

    That's really unfortunate. The generic text does not cut it for our constituents.

Categories