eTapestry Data Entry Procedures and Guidelines

Maggie Stevenson
Maggie Stevenson
Third Anniversary Facilitator 1
in Blackbaud eTapestry® General Discussions

We are new to eTapestry and needing to develop our own user manual as I understand from Blackbaud as this is something organizations need to create individually due to the amount of user defined fields, standards, etc. Does anyone have something that I can even start to use as a template?

Hoping to create instructions on the basics such as:

  • How to create an account
  • How to enter a gift
  • How to enter a donor contact

If anyone is willing to share their editable manuals please email me at mstevenson@elmwoodyxe.ca. I have tried to research through the knowledgebase and community but can't seem to search what I am looking for.

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Comments

  • Priscilla Eppinger
    Priscilla Eppinger
    Sixth Anniversary Facilitator 1

    Maggie, eTapestry has basic instructions for the things you're asking about.
    In the dropdown menu under the Help/QuestionMark at the upper right of the screen, there's a section called “Walkthroughs.”
    That should show you how to create accounts and add gifts.

  • Karen Tuecke
    Karen Tuecke Community All-Star
    Tenth Anniversary Kudos 5 August 2025 Monthly Challenge Badge Name Dropper

    HI @Maggie Stevenson. I also suggest creating a User Manual online. In the link to user manual, there are directions but I have copied them for your convenience:

    **As you develop practices for your database, you can document these guidelines in a user manual. Your current users may not be the only people who will perform those functions at your organization, and future staff will need instructions.

    Once you create your organization's manual, you can upload it here. To upload your manual, select Browse. Locate your file and choose Open. Then, select Save under Tasks. Your users will now be able to access the user manual in the eTapestry database.

    Here is a screenshot and a screenshot of what we have in ours:

    14a8badf964f433c30ff1cd13551d00c-huge-im

    20c5d54951e40ade1fdfb68fd3635c4b-huge-im
    689cee14ce8771611666a83717eabf1a-huge-im
    6a084e321479b3fb3a4e139b14014abb-huge-im
  • Maggie Stevenson
    Maggie Stevenson
    Third Anniversary Facilitator 1

    Thank you for sharing with me that the user manual we create can be uploaded directly to the database! Now do just create all the different processes. This seems like such a massive undertaking without templates generally already being available.

  • Maggie Stevenson
    Maggie Stevenson
    Third Anniversary Facilitator 1

    Did you manually create all those processes and files you captured in your screenshot? Willing to share your individual files on some of them that I can use as a starting point?

  • Maggie Stevenson
    Maggie Stevenson
    Third Anniversary Facilitator 1

    Thank you! I see these walkthroughs however unfortunately aren't quite something we can use in a manual format to share with colleagues who are new to the system, however they are great reminders for staff to refer too during their training process.

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