Error in API and API Documentation on Notepad

Reporting a API error for constituent notepad, which I think is likely the same problem with other note of different record type.

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After testing creating note in database view, webvew, and SKYAPI, the above is known.

Summary (webview and API) = Description in the database view.

Description is a field defined as VARCHAR(255), so it should be able to intake 255 characters.

Issues to resolve:

  • webview allow the Summary input field to be typed in without limit. Anything more than 255 characters are truncated. There is no warning or anything
  • SKY API does not allow Summary to be more than 50 characters
  • SKY API documentation “correctly” describe the limit as 50, but that is wrong. This is likely a confusing from Blackbaud confusing the Summary field being the Title field that is VARCHAR(50).
  • webview nor SKY API expose the Title field, I can understand the “deliberate” exclusion of this field as it may confuse customer as to why having so many field for a note, but those of us that had utilized both is missig information.

@Ben Wong @Erik Leaver @Heather McLean I have not open a support case as they are very bad in understanding API issue. But if you think I still should, I will do so.

Comments

  • Heather McLean
    Heather McLean Blackbaud Employee
    Eighth Anniversary Kudos 5 Name Dropper Participant

    @Alex Wong - Yes, we realize that we effected the change in the Gift API but haven't addressed other areas yet. I would definitley report the bug to support so it can be prioritized to the correct API team.

  • Alex Wong
    Alex Wong Community All-Star
    Tenth Anniversary Kudos 5 Facilitator 4 bbcon 2025 Attendee Badge

    @Heather McLean
    Thanks. I'll open a support ticket and refer to this point

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