Prospecting for the Endgame: Week 7 My dear readers, this is our last episode (links to the previous episodes are at the bottom of this one). You’ve made it to the final installment of Prospecting for the Endgame . I hope you’ve enjoyed our adventure together. Our prospect pool has been Identified . We’ve qualified our prospects based on their ability to ... more

Today, on a constituent's record, you can track how and whether they want to receive communications as either consent records or communication preferences.   Under Consent , you can manage which types of communications and channels a constituent has opted in or out of. For example, a constituent may prefer to receive all communications through ... more

Thank you to everyone who joined us yesterday for our Blackbaud CRM Success Session: Help Desk Done Right!  I hope you were able to take away a few ideas to make your own internal Blackbaud CRM Help Desk more successful.  Many thanks to our presenters: Jeff Bauer, Florida State University Foundation Teresa Condon, Boy Scouts of America Dan Bourg, ... more

This week,  Raiser's Edge NXT  introduces several features such as an update to the Gmail  add-on, and (for some) the ability to display an insight's data proportionally.   more

To simplify your members' sign-in experience and ease maintenance of their passwords and access, you can join hundreds of other organizations that enable single sign-on (SSO) for Blackbaud ID through an identity provider (IdP). With SSO, members sign in to their Blackbaud solutions with the same credentials they use to access your network and other ... more

Yes, you music fans out there may have noticed that I totally made a Daft Punk reference with this blog post. While I’m not one half of the French DJ Duo, I can offer a few suggestions to make your online help searching experience even better. So, here are a few handy tips to help you search Harder, Better, Faster, and Stronger while using the online help ... more

What’s next after your fundraising team wraps up a successful annual or mid-year campaign? Prospects have been targeted, engaged and are now donors or your annual donor has given for the fourth year in a row. Your effort shouldn’t stop there. This is where your relationship begins or continues, and you need to ensure that you are engaging and stewarding ... more

What? A class on the Basics of Volunteers ? Might as well be the Basics of Breathing, right? Actually, no. Though it might seem intuitive, finding, managing, and keeping volunteers is a skill. Furthermore, it’s an important skill that every nonprofit organization should have. Why? The main reason: volunteers save you money. According to an ... more

REGISTER TODAY! Get ready for innovation domination! This conference is your opportunity to collaborate with other software development kit (SDK) users and Blackbaud CRM experts like you. Join us June 19–20 in Charleston, South Carolina, to learn new tricks of the trade, expand your capabilities, and build relationships within the developer ... more

A new release to the Raiser's Edge - Luminate Online (RELO) integration is available and will be on the  Download website  after April 23rd! The release upgrades the Luminate Online plug-in for Raiser's Edge to version 1.5.7098.12 and Blackbaud Web Services to version 1.4.19093.2.  With this release, we've included new features and defect ... more