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Holly's Helpful Hints: Networking In The Community Is Easier Than Ever!

Good news! Networking in the Blackbaud Community has gotten easier!

Over the past week, we have introduced a series of changes in the Blackbaud Community. The goal of these changes was to make onboarding into and networking within the Community easier. Here are the three biggest changes we made:
 
Picking Your Products/Completing Your Profile/Adding a Profile Picture
The first change we introduced was to help keep your Community profile up-to-date. We have consolidated the profile edit page, pick your products page, and upload a profile picture page into one streamlined page. This page is now your one-stop-shop for keeping your information in the Community current.

You can find this new page on your MyCommunity Dashboard or by clicking here.
 
Take a moment now to visit the new edit profile page and update (or complete) your community profile.
 
You can find tips on building a rockstar profile here, here, and here.
 
Member Search
The second change we was to refresh and update our member search capabilities.

I am pleased to share that you can now filter a member search by what Blackbaud certifications a member has or what "role" they may have with Blackbaud (Champion, Partner, Employee). We've also refreshed the product interest filters so it's easier to find other Community members who use the same product(s) as you.

Check out our new member search filters and try to make five (5) new friends in the community!
 
For tips on building your network in the Blackbaud Community, check out this helpful hint.
 
Profile Pages
The third change I'd like to share is on your your profile pages. You have been asking us for an easy way to see Community members’ product interests, certifications, and roles on their profile page and we’ve finally found a good way to do just that! With our most recent updates, you can now see a community member's product interests, certifications, and role(s) listed listed neatly on the left side of a member’s profile page, below their community activity badges.
 
But there’s more!
 
If you click on any of the products, certifications, or roles listed on the profile, the link will take you to a page with all the other members of the community with that same product, certification, or role – it’s member search baked right into your member profile!
 
Check out your profile page and start building out your network by clicking on your products, certifications, and roles to find other community members like you!

How do you like these new changes? Have you found interesting ways to use them? Share your feedback in the comments below.

Oh, and as a reminder, many of the actions I've talked about in this blog post will help you advance in our current Community contest: Badge Quest! Learn how you can win $100 by going on the Badge Quest here.
Posted by Holly Herbert on Apr 9, 2018 1:00 PM America/New_York

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Will be sure to check it out soon!
Thanks
  • Posted Mon 09 Apr 2018 01:14 PM EDT
How do we ensure our profile accurately reflects our certifications and what we do within the BB ecosystem? For instance, I've been certified, working as a consultant for a Partner since 2012, but I don't show up for Luminate Online, as a partner, or even with any certifications...
  • Posted Mon 09 Apr 2018 02:16 PM EDT
Hi Jeffrey! You would have received links for your various certifications or as a partner. I'll reach out via personal message and get you everything you need! 
  • Posted Mon 09 Apr 2018 02:42 PM EDT
Thanks for the Helpful Hint - I just completed my bio!
  • Posted Mon 09 Apr 2018 03:42 PM EDT
I first became a member in August of last year but ignored the blackbaud community because I didn't really understand it.  Then I got an email recently for a Badge Quest and I jumped on it cuz I figured it was an easy way to learn about the community.  That Quest, along with these tips have really helped me start engaging in this community.  Thank you!!!
 
  • Posted Mon 09 Apr 2018 04:17 PM EDT
Thanks Holly!  How about being able to tag someone in a post?  :P  
  • Posted Mon 09 Apr 2018 04:53 PM EDT
Hey Josh! We were just talking about that the other day! We're investigating that functionality and ensuring it works right for everyone here. Maybe you can help us test it once we get to that stage :)
  • Posted Mon 09 Apr 2018 04:55 PM EDT
Thnaks for the tips
  • Posted Tue 10 Apr 2018 08:08 AM EDT
Love the changes to Member Search!  It's much easier to navigate.  Thank you :)
  • Posted Tue 10 Apr 2018 08:44 AM EDT
Thanks for the tips! I like being able to search by "role" to find new friends.
  • Posted Tue 17 Apr 2018 04:42 PM EDT
SUPER excited about changes to Profile Pages and look forward to checking that out.  :)
  • Posted Wed 18 Apr 2018 09:32 AM EDT
Awesome work!!  I'm hoping some of this can get applied to the connections we already have (or maybe you can do that already and I missed it) - what I mean is if a person is already connected to you and you want to find what industry they are in or what product they use can you do searches like that from the My Connections page?
  • Posted Wed 18 Apr 2018 09:34 AM EDT
Thanks for sharing this great advice, Holly! I am trying to learn more about how to become active in the Blackbaud community and this is a great place to start!
  • Posted Wed 18 Apr 2018 10:35 AM EDT
Great hints to help me get back in the game!  Thanks Holly!
  • Posted Fri 20 Apr 2018 02:53 PM EDT
Thanks!  Sounds like some great improvements, I will be sure to check these out soon! :)
  • Posted Tue 24 Apr 2018 10:02 AM EDT
cool!
  • Posted Tue 24 Apr 2018 12:55 PM EDT
This is helpful, I too have found the community side of things a little confusing
 
  • Posted Mon 30 Apr 2018 01:53 PM EDT
Love it, thanks:)
  • Posted Tue 01 May 2018 03:46 PM EDT
Thanks
  • Posted Wed 02 May 2018 02:08 PM EDT
Very helpful!
  • Posted Thu 03 May 2018 10:32 AM EDT
Love the updated member search. I used it to connect with other membership magaers in my area. Hope to share ideas and maybe collaborate with them sometime soon!
  • Posted Fri 04 May 2018 04:09 PM EDT
So easy to use!!
  • Posted Mon 04 Jun 2018 04:07 PM EDT
Too neat! Thanks!
  • Posted Mon 04 Jun 2018 04:11 PM EDT
It seems I can see my product interests, certification and roles on my profile page, and they are clickable, but I don't see anyone else's on their profile pages. What's up with that?
  • Posted Wed 06 Jun 2018 08:31 AM EDT
This Badge Quest project has really helped me get involved in the community, much more than I would have otherwise. I hope you continue to offer challenges to keep us coming back, learning more, and staying connected.
  • Posted Fri 22 Jun 2018 01:11 PM EDT

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