Data Breach - Reimbursement for Notification Costs

Stacey Brake

Has anyone submitted for reimbursement of costs incurred when notifying your constituents?  We sent emails to those with email addresses and letters to those without which means we incurred printing and postage expenses.  However, when I asked if we could be reimbursed, we were sent a web link that says it must state in our contract that we will be reimbursed for incidents like this.  Is anyone else going through this as well?  I'm just curious to hear what others have experienced.  Thank you!