Slow databases

Robin Sommerdorf

FE is running slow quite frequently the past few weeks. Was there a new update or something?

Also unable to open more than one database view at a time. This is a very big hassle.

George Devoid

This is happening with us also.

Elizabeth Perron

Hi Robin Sommerdorf‍ and George Devoid‍,


If you click on More > Hosting Status you can see if there is a known issue affecting many users. I just checked and there isn't a notification. Please contact support if you continue to experience any technical problems. You can click next to your profile image at the top of this page > on Help > Blackbaud Customer Support to easily start a ticket.


Please forgive me if you already know all this and just wanted to vent with your fellow Community members. This is a peer to peer community. I just want to make sure you are getting to the most effective place to resolve a technical issue, if there is one.


In harmony and inclusion,

Elizabeth

Blackbuad Community Team

Tyrone Hodge

Are you all still frequently having issues with FE running slow? it's seems like a regular occurrence for our team.