FE NXT Monthly Refund Checks for PNAs

Timothy Reynolds

I'm the CFO of a large Non-Profit in NYS. We're in the process of implementing FE NXT for the first time. We receive several hundred SSI payments as Rep Payee for our clients each month. A portion of those have to be distributed to the clients for their personal needs. The remainder is a fee we retain for their participation in our residential programs. In our current system we book a debit to the clients AR account for the portion of the SSI Payment that we retain for the fee. We simultaneously recognize a debit to the clients AR account for the portion of the SSI payment that is paid out to them for the personal needs allowance with the offsetting credit going to accounts payable. The payment is then processed through AP. My understanding is that we cannot have a client invoice in AR have the offsetting credit be to an AP subledger. We were considering doing it using refunds in AR, but we have several hundred a month and my understanding is that you cannot have recurring refunds in FE NXT. Am I mistaken, about any of that or has anyone run into a similar situation and has a good solution?

Jennifer Johnson

I don’t have an answer to your question. However, it is interesting to me that you handle your clients accounts through FE. We have wards that we are the rep payee and we take care of all their finances. This is a new program for us and we are looking into using quick books for it. Now I am wondering if we could use FE. I do not want their info to show in our financials and I wasn’t sure how that could be done in FE. I wonder if anyone else is a guardian and they handle the ward’s accounts.

Thomas Walker

Hi Jennifer,

You could setup a separate set of funds/ledger(s) to isolate the transactions from your operations.