BBID Needed for School API Calls?

Boyd Reilly

Hi-


When I log into www.blackbaud.com I use my BBID. I have accounts with RE NXT and my developer account is associated with it as well. I, also, have onSchool (I'm not sure what the name is now - could be onProduct) that I do not use my BBID for. I was told when I setup BBID for the school I should have one admin as non-BBID.


So I've set up my API testing in Postman. When I do an RE API call it works fine (I get the token with my BBID). When I do a School API call I get this message:

{

"errors": [

{

"message": "User has no access.",

"error_code": 401,

"error_name": "ServiceClientException",

"raw_message": "User has no access."

}

]

}


Is this because I'm not using a BBID? Any other ideas?


Thanks in advance for any help.


Boyd

Evan York

Hi Boyd,


You need to make sure your myschoolapp user is connected to your BBID. You can do that under the Access tab on your user in Core:




This may be a helpful reference: https://developer.blackbaud.com/skyapi/apis/school/admin-prereq


Good luck!


Thanks,

Evan

Boyd Reilly

Evan:


That did the trick. I just went ahead and created another generic admin account without BBID in case I ever need to use it.


Thanks.


Boyd