Constituent API does not return value for sometime when a new constituent is fetched.

Aayesha Shrestha

Hi there, I'm trying to fetch a constituent. I add a constituent and fetch it with its constituent Id, but I don't get the record, it returns count: 0, value: []. And when I hit the same after few minutes, it returns the data. Sometimes it takes more than 10 minutes to update the data. Is there's a way to get updated record instantly after it updates in web view or optimize this on my side?

Dan Bonville

They do have an expected latency noted on the constituentList endpoint in the documentation, but not on the individual constituent. I haven't noted that lag when testing with our sandbox, but I wonder if “busier” environments may be different.

Chris Rodgers

Hey Aayesha, @Dan Bonville has it right – the Constituent List endpoint has some inherent latency, and that appears to be what you're seeing. If you're making a request specifically for a single constituent, the Get Constituent endpoint will return the latest information (regardless of environment – to answer Dan's question).

Aayesha Shrestha

I'm having this lag in both Get constituent and List endpoints. Tested multiple times today and it takes about 25 minutes to update.