Blackbaud Checkout Issue

Jeremy Ironside
Jeremy Ironside
Fourth Anniversary
in Merchant Services APIs

Hi all. Our client suddenly start receiving 403 “The requested action is forbidden” errors when trying to call the SKY API checkout/transaction. Has anyone seen that before?

Comments

  • Mina Mistry
    Mina Mistry Blackbaud Employee
    Seventh Anniversary Kudos 2 Name Dropper Participant

    Hi Jeremy

    Can you share an example of your API request (with any sensitive data masked)?

    Thanks

    Mina

  • Nathan Wells
    Nathan Wells
    Fourth Anniversary Kudos 1 Name Dropper Participant

    We've gotten that before when the payment amount was incorrectly formatted @Jeremy Ironside

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