Issue with User Changed List endpoint

Jamie Cross

Found yesterday that the User Changed list endpoint doesn't seem to be returning change data for users that only have the All School role (i.e. base role id = 1). If they are newly added users they are returned, but any data changes of existing users (i.e. phone, email, address, etc.) isn't being returned.

Created a case with Blackbaud and got passed on to the product development team for further review.

I just noticed the issue yesterday but wanted to see if anyone else has come across it or could replicate the issue.

Endpoint url would be something like https://api.sky.blackbaud.com/school/v1/users/changed?base_role_ids=1&start_date=2021-08-04

Dan Bonville

Hi Jamie,

I actually just noticed something similar today and reported it. It looked to me that regardless of what I was setting the base_role_ids parameter to, I got the same # of results. Like it was just giving us anyone who was updated and not only those in the defined roles.

Thankfully we implement filtering on our end as well because we've seen similar behaviors on endpoints in the past. That saved it from causing a bit of a data mess for many of our clients.

Jamie Cross

I got notified on 8/10 that the issue had been fixed. Tested it out and the fix seems to have worked.