AP Checks

Terri Dutchess
Terri Dutchess New Member
Fifth Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Is anyone having issues since the beginning of January with running AP checks in Alpha order? I have done 2 check runs and they will run in Alpha order within the batch they were entered in. Not all invoice in Alpha order.

Comments

  • Melissa Bethancourt
    Melissa Bethancourt New Member
    Tenth Anniversary Kudos 1 Participant Facilitator 1

    Hi Terri - We have an engineering team investigating this now. I will update you once I know when you can expect it to be resolved. Thank you for reaching out!

  • Kari Agen
    Kari Agen New Member
    Third Anniversary Facilitator 1

    I am having the same problem. Plus it no longer asks me if the checks printed ok. It just posts them.

  • Bill Schneckenberg
    Bill Schneckenberg New Member
    Fifth Anniversary Name Dropper Facilitator 1

    Same issue. I have been trying for find where I can reset the order of printing

  • Terri Dutchess
    Terri Dutchess New Member
    Fifth Anniversary Kudos 1 Name Dropper Facilitator 1

    I created a case and Blackbaud is aware of the issue. The don't know when it will be fixed.

  • Bill Schneckenberg
    Bill Schneckenberg New Member
    Fifth Anniversary Name Dropper Facilitator 1

    Has there been any update to this?

  • Melissa Bethancourt
    Melissa Bethancourt New Member
    Tenth Anniversary Kudos 1 Participant Facilitator 1

    Hi Bill - the team is working on this. I do not have a delivery date for a resolution yet but will update as soon as I know.

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