Unable to use NXT list in 'list constituents' action

Nicole Holt

I get an error when clicking the Lists drop-down in the List Constituents action. This is a new error. When I look at older flows, I can see the ID of the list (not sure if that's what it's called--the long alphanumeric code attached to the list URL, but I cannot search for new lists.

I tried adding the code at the end of the list URL to the list field in my new flow, but I cannot seem to paste in that field. Hoping someone can tell me if a setting changed or something that I can fix.

Full error message pasted below:

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Could not retrieve values. The dynamic invocation request failed with error: Unexpected error occurred when calling the ApiHubsRuntime API: 'Microsoft.Azure.ProcessSimple.Data.Entities.Exceptions.ProcessSimpleDataException: The ApiHubsRuntime API call failed with http status code 'BadGateway' and response content '{ "error": { "code": 502, "source": "msmanaged-na.azure-apim.net", "clientRequestId": "9fa39d8f-5094-4a6b-af09-2250aa95b4ab", "message": "BadGateway", "innerError": { "status": 500, "statusCode": 500, "title": "Internal Server Error", "message": "The SKY API service is currently unavailable - unable to authorize a call to the backend.", "detail": "The SKY API service is currently unavailable - unable to authorize a call to the backend." } } }' at Microsoft.Azure.ProcessSimple.Data.DataProviders.AzureResourceManagerDataProvider.<>c__DisplayClass52_0`2.<<CallAzureResourceManager>b__0>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.WindowsAzure.ResourceStack.Common.Algorithms.AsyncRetry.<Retry>d__3`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Microsoft.WindowsAzure.ResourceStack.Common.Algorithms.AsyncRetry.<Retry>d__3`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult() at Microsoft.Azure.ProcessSimple.Data.DataProviders.AzureResourceManagerDataProvider.<CallAzureResourceManager>d__52`2.MoveNext()'.

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Ben Lambert

Hi Nicole,

This error indicates that Power Automate received an error from our backend when trying to call an endpoint in the SKY API to retrieve the constituent lists. The error "The SKY API service is currently unavailable - unable to authorize a call to the backend." happens internally on our side, and could be caused by a few scenarios (could have been an outage that prevented our services from being able to fetch the list of constituent lists, etc.).

Let me investigate and I'll shift to email to troubleshoot this further with you.

Nicole Holt

Thanks Ben!