PDF Program Opening Instead of Print View When Printing Checks

David Pelletier
David Pelletier
Fifth Anniversary Facilitator 1 Boomerang (2024)
in Blackbaud Financial Edge NXT® General Discussions

Recently, when we are attempting to print checks, our PDF program opens instead of the Print View screen. So we are forced to print from the PDF instead of from the program. Does anyone know how to fix this?

Comments

  • Elizabeth Perron
    Elizabeth Perron
    Eighth Anniversary Kudos 5 Name Dropper Participant

    Hi @David Pelletier,

    I noticed a peer hasn't replied yet. If you are still having this product technical question and haven't opened a support case, I would recommend clicking Blackbaud Customer Support on the bottom of this page to open a case.

    We want you to be able to get back to work creating social good.

    In harmony,

    Elizabeth

    Blackbaud Community Team

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