Power Automate Flow Error Code 25022

After completing the tutorial, “you'll create an acknowledgement letter using a SKY Add-in button you'll add to your Blackbaud Raiser's Edge NXT gift records and a simple letter flow with Microsoft Power Automate”, I receive a 25022 error code when testing my flow. The error message says “The provided acknowledgement letter is invalid.” I cannot find any part of the tutorial indicating an acknowledgement letter code is required. Any comments will be greatly appreciated.

Comments

  • Dan Snyder
    Dan Snyder Community All-Star
    Tenth Anniversary Kudos 5 Raiser's Edge NXT Fall 2025 Product Update Briefing Badge First Reply

    @Mark Bailey can you send a screenshot of that step in the flow where you are populating your word merge?

  • Ah, I know what the problem is here as I had the same issue, this field I have highlighted in the image needs to be an existing letter code in Raisers Edge, I have added a variable further up in my flow that sets LetterCode to an existing letter code in RE

    b54d72c4c1d8832174ffc52e3aaa8f7c-huge-sc