ID returned from the Gift Api when creating a gift does not match what we see in RENXT Sandbox/Cohort

Dylan Hochreiter

Hi there,

We are testing a new integration with the Gift API and we noticed that the ID's that are returned from the POST Gift endpoint did not seem to match what we were seeing in RENXT for that Gift.

I saw another post referring to this issue from last year saying that this endpoint returned invalid IDs.

If this is happening due to the sandbox account, can we expect to have the proper matching IDs returned when using the live client account?

Any and all help is much appreciated.

Thanks,

Dylan

Michael Tims

Hey @Dylan Hochreiter , The Gift Api will return the gift's system record ID from the POST Gift endpoint. The “system record ID” is different from the “gift ID” that you will see in the UX for that gift in RENXT.

You can use the GET Gift endpoint and provide the system record ID (returned from POST Gift) to get back information about the gift that was created, including the “lookup_id” field which should be the same as the gift ID you see in RENXT.

There's also a new GET Gift record ID from Lookup ID endpoint (released in March) that “returns a gift system record id mapping for a given gift lookup id” if you need to be lookup the record ID from the gift ID displayed in RENXT.

Hope that helps! Let me know if you have any additional questions.

Dylan Hochreiter

Hi Michael,

I will take a look at that new endpoint, that sounds like exactly what I need.

This is very helpful, thank you!