Reference Column on Journal Entry Webview

Allison McMahon
Allison McMahon
Third Anniversary
in Blackbaud Financial Edge NXT® General Discussions

Hi,

Prior to a recent upgrade to FE NXT, we were able to view the reference column on the main J/E page view. We were using this column to display the Raiser's Edge batch number so we could easily track and view our gifts. This column has since become unavailable as a selection and we can only view the reference field once we have clicked into the FE batch number.

Has anyone else experienced this and if so, have you been able to develop a work around to view the RE batch number anywhere other than the entry detail?

Comments

  • Mohit Kumar
    Mohit Kumar Blackbaud Employee
    Ninth Anniversary Kudos 1 Name Dropper Facilitator 1

    Hi Allison - Ideally, you should be seeing the Journal reference column. Please reach out to support so that we can resolve this for you, or you can email me directly with more details so that I can open a support ticket on your behalf. My email is v-mohit.kumar@blackbaud.com.

    Thanks!

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