The benchmarking tab doesn't show up for me.

We are located in the US, so I should be able to have access to Benchmarking, but it isn't showing up for us.

Comments

  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Lisa Lewis - Welcome to BB Community! Benchmarking reporting is stored under Fundraising > Reporting. You'll need to select the blue plus sign initially to open this area. After that it will either appear as a tab or on the drop-down, depending on the number of reports you currently have open.


  • @Austen Brown Thanks for your reply! I tried that, and it doesn't show up either in a tab or drop down. I have full access as an administrator, so I don't think it is permissions-related.

  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge
    5e28d0f1af45148ad10c6f1feb280af9-huge-im

    @Lisa Lewis - When you click on the blue plus sign do you see it in the available list?


  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary Kudos 5 PowerUp Challenge: Product Update Briefing Feedback Task 3 bbcon 2025 Attendee Badge

    @Lisa Lewis - Weird. I recommend you reach out to support on this.