Is there no OLX user manual?

Kevin Scarlett

Is there no OLX user manual?

Alex Wong

@Kevin Scarlett
never encountered or used one, but we just figure it out when we started.

On Blackbaud YouTube channel, there are short video on how to use OLX. I don't really know if there is a manual or not.

What are you trying to do, the community can provide answer this way to help.

Kevin Scarlett

@Alex Wong Several things, I am making separate posts. I am new to using OLX.

Austen Brown

@Kevin Scarlett - In addition to posting to Community, I also recommend you search the forum to see if your question/topic has previously been discussed.

Karen Diener

@Austen Brown:

@Kevin Scarlett - In addition to posting to Community, I also recommend you search the forum to see if your question/topic has previously been discussed.

Search the knowledgebase too. IMHO it has become less useful over the years - more cluttered, disorganized, and difficult to find the right search terms - but I know there is information there. I just searched “how to set up online express” and there are quite a few articles about specific topics.

Karen

Joe Moretti

@Kevin Scarlett There is this if this will help:

Kevin Scarlett

@Joe Moretti I also found a whole PowerPoint presentation that was used in a streaming video from BlackBaud that you can download and includes slides demonstrating hot to “Create your Form.” Thanks.

Kevin Scarlett

@Karen Diener
Thanks Karen. See my reply to Joe Moretti.

Colleen Gutierrez

Hi @Kevin Scarlett -

Some OLX resources are listed on this resource page, including help documentation:

Blackbaud Online Express Help Center