Accessing hosted files in Azure with SFTP-SSH connector?

Shelby Lewis

I have a lot of flows set up to access my hosted files and everything has been working well, but we were moved to Azure last week and now it's all fallen apart on me. I used my new FTP credentials and I'm connected, but the directory I'm being presented with is unrecognizable and I have yet to find where my hosted files live. Has anyone been through this after migrating to Azure? Does it look very different than it did previously?

Glen Hutson

@Shelby Lewis:

I have a lot of flows set up to access my hosted files and everything has been working well, but we were moved to Azure last week and now it's all fallen apart on me. I used my new FTP credentials and I'm connected, but the directory I'm being presented with is unrecognizable and I have yet to find where my hosted files live. Has anyone been through this after migrating to Azure? Does it look very different than it did previously?

Hi Shelby,

In Azure, the file structure / requirements for FTP do change. When setting up your exports, on the left side of the “Export File Name” box, you should see a “Tenant File Share UNC Path” item. Once you click on that, you'll see an FTP folder. In order to access anything from an FTP client / Power Automate, it has to be in that folder. That's represented by the yellow outlines below.

That means the path you need to put into the SSFTP-SSH Action changes as well. The path is now “/C:/FTPHome/CRAZY_STRING_OF_CHARCTERS_ENDING_IN_$/FTP/” . Where “CRAZY_STRING_OF_CHARCTERS_ENDING_IN_$” is what you'd see highlighted in green in the navigation bar (specific to your account). It's at the end of the folder path in the Export file name dialog box and it ends in an $. You'll need to copy that last bit of the folder path, not including the “\\”, but do include the “$”.

Shelby Lewis

@Glen Hutson Thanks, Glen! That's helpful about needing things to be within the folder named FTP and not in the level above. The trouble I'm running into is that FTPHome doesn't appear in the C: when I'm connected in Power Automate. I'm seeing drives for C: and X: and FTPHome doesn't appear in any of them. Do I have to type the path in manually or should I see in through navigation?

Alex Wong

@Shelby Lewis
you can't use the user interface to “select” the folder, you just have to enter/type/copy/paste it directly.

Shelby Lewis

@Alex Wong Thanks, Alex! Super helpful. Support has no idea about this stuff and it's way different than it looked before, so I appreciate your assistance.