Add Notes to Parent Profile

Rachel Katsuda
Rachel Katsuda
Third Anniversary Name Dropper Participant Facilitator 1
in Blackbaud K–12 Education Solutions™ General Discussions

Aloha,

New to Blackbaud and hope someone can assist or have any suggestions. Is there a way to add Note(s) on a Parent's Profile? Example: no email required because (state reason), do not contact (state reason), back office staff want to add special comments to help other users i.e. difficult parent, pending divorce, etc.
We don't want the Parent to see it, only Staff & Faculty. I wasn't sure if Admin Field would be the best option?

Looking forward to any suggestions.

Mahalo.
Rachel Katsuda
Jr. Data Analyst
Le Jardin Academy

Comments

  • Troy Burki
    Troy Burki
    Fifth Anniversary Kudos 2 Name Dropper Participant

    @Rachel Katsuda you use the profile notice section of a user's contact card to add information for other staff to see. Additionally, you can select manage relationships and add comments for users in that area as well

  • Rachel Katsuda
    Rachel Katsuda
    Third Anniversary Name Dropper Participant Facilitator 1

    @Troy Burki Mucho Mahaloz. Both are great options, one for parent profile and if we need to make notes regarding relationship. Thank you! ?

  • Cheryl Costello
    Cheryl Costello
    Seventh Anniversary Kudos 1 Name Dropper Participant

    @Rachel Katsuda we use the profile notice for information regarding a student that we only want faculty/staff to know. Make sure you update permissions to ensure they are only seen by the groups for which the note is intended!

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