User Update API and Power Automate

Scott Minkoff

Hello All,

Has anyone been able to use the User Update API outside of the “Try it” area on the documentation page? When I try and make the call through Power Automate, it fails with the message: "Unsupported HTTP method 'PATCH'". It also failed when I tried in Postman.

Thanks,
-Scott

Alex Wong

@Scott Minkoff
which Action are you using to do the PATCH?

The Power Automate's HTTP

or the Blackbaud SKY Add-ins HTTP

The Power Automate's HTTP will work, but requires you to have authentication token to pass in.

The Blackbaud SKY Add-ins does not need the authentication token as it will go get it for you automatically, but does not work with PATCH right now due to a MS/Blackbaud bug that yet to be fixed.

@Ben Wong do you know the status of the MS/BB problem with PATCH?

Scott Minkoff

@Alex Wong
Thank you Alex. I have been using the SKY Add in. I didn't see it noted anywhere that it wouldn't work. I will let Microsoft tech support know as they have been trying to help with this as well.

Thanks,
-Scott

Ben Wong

@Alex Wong I'll follow up with MS to see if there is any update. The last I heard was that PATCH operations were not supported by the Send HTTP request action, so we updated our error message accordingly.

Alex Wong

@Ben Wong
Thank you for the update.

Hard to believe “that PATCH operations were not supported by the Send HTTP request action”

The “normal” HTTP action in the HTTP connector allows for the PATCH method. So I feel it has to be how Blackbaud SKY Add-ins implemented Send an HTTP request that somehow is causing this.

Scott Minkoff

@Alex Wong

Thanks for the update. Is there any documentation you recommend with getting the authentication token to use with the standard HTTP action? The SKY version is obviously more straightforward. Thanks!

Alex Wong

@Scott Minkoff
Here's a post about what I did and what you may want to consider doing:

Scott Minkoff

@Alex Wong
Thanks Alex, that makes sense.