GiftBatch Web Database differences

Shingayi Bamhare

Hi. We are trying to pull lists of GiftBatches through the API. When we use the endpoint in the docs we get empty lists returned. I confirmed with our business users that they do create GiftBatches but do this in the Database view rather than Web view. Is this why I'm getting no results? Can someone help with an explanation? Appreciated.

Alex Wong

@Shingayi Bamhare
list batch sky api only list web batch. batch created in database view will not be listed.

Shingayi Bamhare

@Alex Wong
Thank you.

Just to complete the thought process - can you confirm if there is any work-around to get the databaseview batch detail through the API?

Alex Wong

@Shingayi Bamhare
There is no workaround for getting info on gift batch that is created in database view via API

Shingayi Bamhare

@Alex Wong
Thank you.

Christine Robertson

@Shingayi Bamhare Are you trying to create the batches in database view from an API source? Since you can't do that with the Sky options at the moment, you may want to look at some of the third-party tools that can do it (IOM from Omatic, Importacular from Zeidman Development, etc.).