Grant Amount field - extra zeros

Charlotte Burke

Hello - when creating a requirement which includes a ‘read only’ field for Request: Grant Amount, the result displays a number with up to 4 decimal points showing. How can I remove these decimals? Blueprint does not give the option to do this in the case of a read only field.

I have found an old thread about this, but no solution. Has anybody found what is causing this or how to resolve it please?

Ray Borkman

@Charlotte Burke Let me see if I can find someone who can help!

Dana Wilkes

@Charlotte Burke
Mine reads that way too. I would like to know how to fix it.

Charlotte Burke

@Ray Borkman Thank you, much appreciated. It's not a good look at the moment…

Paula Lentoni

@Dana Wilkes If I recall correctly, you need to tell BBGM which fields this is happening with and which forms, they will make adjustments to them, you then need to pull them out of the forms, and then put them back in to essentially “reset” them.

Dana Wilkes

@Paula Lentoni I've worked with Blackbaud a while back on this and they told me there was no fix at that time. I'll try again.

Rebecca Williams

@Charlotte Burke thanks so much for reaching out! I have caught up with collegaues here and this sounds like a support question. Would you please raise a case with the Buzzacott team? They will be best placed to provide guidance on this one

Charlotte Burke

@Rebecca Williams Many thanks, I will email Buzzacott now and report back here on any progress we make towards a solution. Thank you all.

Charlotte Burke

@Charlotte Burke:

Hello - when creating a requirement which includes a ‘read only’ field for Request: Grant Amount, the result displays a number with up to 4 decimal points showing. How can I remove these decimals? Blueprint does not give the option to do this in the case of a read only field.

I have found an old thread about this, but no solution. Has anybody found what is causing this or how to resolve it please?

Good morning all - I have also discovered that Blackbaud has been aware of this issue for many years. There is another thread on this on the community forum (dating from August 2015) but appears not to have been thoroughly addressed let alone resolved. It's not a question of individual support for a form glitch, this is a systemic issue.

Want to get this resolved so that your forms don't look quite so incompetent to your applicants and grant holders? Me too.

Can I suggest that we ‘vote’ on this thread to try to get some traction? Feel free to share and escalate https://bbgm.ideas.aha.io/ideas/GIFTSONL-I-79