Analysis | Dashboards Access

Rachel Flavin
Rachel Flavin
Name Dropper First Anniversary Facilitator 1 Blackbaud Certified
in Blackbaud Financial Edge NXT® General Discussions

I selected to enable Dashboards access about a month ago, but am still given this message.

Since the Analysis feature area may take up to 24 hours to enable, we recommend you check back periodically.

How long does it usually take to obtain access?

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Rachel Flavin it should only take a day at most. If it persists beyond a day, usually you should chat or call FE support so they can look into it on the back end. Once they get it working , make sure someone goes to the dashboards at least 1 time a month, otherwise it will be disenabled and you'll have to enable it again.

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