API failing within SSIS

Arlette Slachmuylder
Arlette Slachmuylder
Third Anniversary Kudos 1 Name Dropper Facilitator 1
in SKY Developer General Discussions

I have a call to the FE Sky API from a script within SSIS. All worked great until the cipher change. Now it only works when I am running it from within Visual Studio, but not when it is running as a task from with SQL Server. I have confirmed via Fiddler that it is using TLS1.2 and the correct ciphers. Any ideas??

Thanks.

Comments

  • Chris Rodgers
    Chris Rodgers Blackbaud Employee
    Ninth Anniversary Kudos 2 Name Dropper Participant

    Hi @Arlette Slachmuylder, I see that we included you in direct communication prior to the cipher suite change on 2/28 due to one of your applications making requests to the SKY API Gateway using the cipher suites that we were deprecating. Can you reach out to Blackbaud Support to start a support case so our team (SKY API Team) can get details on your situation to investigate the issue?

  • Arlette Slachmuylder
    Arlette Slachmuylder
    Third Anniversary Kudos 1 Name Dropper Facilitator 1

    @Chris Rodgers
    Thanks Chris - I have, and have contacted my customer success manager. Have not heard back a solution yet, so thought I would post here as well. Thanks.

  • Chris Rodgers
    Chris Rodgers Blackbaud Employee
    Ninth Anniversary Kudos 2 Name Dropper Participant

    Thanks, @Arlette Slachmuylder. I have located the case. I've reached out internally to route this issue to our team.

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