DB: A/P Records

In database, I can go on Records in AP and update an invoice number or description (not the GL Description info) if there is an error, etc. I do not see this as an option in webview/FE NXT. Does anyone know where this is or is it something that has not come over yet, please?

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Jennifer Clark
    You just open the invoice and choose to Edit it. make your changes then click Save. If you change anything in the distribution fields and the invoice was already posted, then FE considers that an invoice adjustment and will post a reversal and adjustment transactions when you validate the the post date of the adjustment.

  • @Kevin Brazell Thank you for your response. I cannot make a change to the invoice number or the general description without getting an adjustment screen…..then it will not save because it is not an adjustment to the GL. Have you tried updating an invoice number or the general description after you have posted an invoice, but before you have paid the invoice, please?

    b4411619c7bafb62c25972b72b54e0c1-huge-im


  • @Jennifer Clark
    I have had the same thing too. It won't save because nothing changed. you have to change the account or project or something there for it to save.

  • @Kevin Brazell
    Maybe it is my permissions, but it does not work without giving me an adjustment prompt. Have you tried editing an invoice number that has already been posted, please? I can do it in DB view.