Moving recurring donations from Net community to NXT how?

Payal Sen

Folks am trying to move some monthly recurring donations from Net Community to NXT online giving pages but am not able to do that any resources? ideas? on how to do that.

JoAnn Strommen

@Payal Sen Not sure what you mean by NXT online giving pages.

After a couple of searches in knowledgebase it gave me this response:

To convert recurring gifts to NXT recurring gifts, you can follow the steps below: 1. Log into RENXT. 2. Search and open the constituent that has an automated recurring gift setup. 3. Go to the Giving History tile and click on the recurring gift that has been set up as an automated recurring gift. 4. In the Payment Information tile of the automated recurring gift, click the Amend button. 5. Select the new merchant account from the 'Process with' drop-down arrow. 6. Follow the prompts on the screen to complete the process. Please note that this process is specific to converting automated recurring gifts to NXT recurring gifts.

Payal Sen

@Payal Sen thank you. I will try this first

Payal Sen

@JoAnn Strommen I meant Blackbaud merchant services ie the Raiser's Edge giving portal.