OLX - Can't get 1 transaction to process.

Kim Macoubrie
Kim Macoubrie
Name Dropper First Anniversary Facilitator 1
in Raiser's Edge NXT Discussions

If my Organization Linking has Linked as Duplicates Found what do I need to do? Also if I don't have a tribute Linking set up as what the customer put in what do I do?

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  • Alex Wong
    Alex Wong Community All-Star
    Tenth Anniversary Facilitator 5 Kudos 5 bbcon 2025 Attendee Badge

    @Kim Macoubrie
    Might want to give the kb.blackbaud.com a try to find basic instruction on “how-to”

    here's one for tribute linking

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Tenth Anniversary Kudos 5 Facilitator 2 July 2026 Monthly Challenge bbcon Sessions

    @Kim Macoubrie The link @Alex Wong shared I would think should explain how to pick from the list of possible duplicates.

    If donor has created a tribute that you do not have nor want in system my experience is that you have to process it and then delete after. We have frat guys get sillly and put tributes to pets. I linked tribute to my own record, processed and then deleted from my record.

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