SSN field in WebView

Whitney Shelton

Is it possible to view the SSN field from database view on the constituent record in webview? We use that field for employee ID's and when I work on termed employees, I have to go between database and webview for that one field.

Dariel Dixon

@Whitney Shelton No, this field isn't available in webview at all.

Whitney Shelton

@Dariel Dixon
Thank you…adding to idea bank now

Dariel Dixon

@Whitney Shelton, I would be very cautious about this field. I'm sure you're aware, but we do not have the ability to rename fields in NXT like we do in database view. Also, if this does not need to be an encrypted field, I would strongly suggest you create an alias field for this data. The SSN field is a bit of a mess in DBV to say the least. My organization also uses that field and have renamed it, but has also created an alias field for it so it can be visible in NXT.

Whitney Shelton

@Dariel Dixon
This is such an amazing solution to our issue. Thank you so so much for this idea!

Keleigh Allen

@Whitney Shelton
What we decided to do at PLU, since Raiser's Edge isn't the database used by our HR office, is to set up an alias showing only the last 4 digits of the SSN and we don't use the database view SSN field at all. This keeps our constituent's data secure, while still allowing for some reference info to confirm that we've matched a record correctly. It also makes the information visible in web view without making a full SSN visible to all users.