Exposing Staff's School/Building Endpoint for BrightArrow

Geoffrey Goodfellow

We currently use BrightArrow as our emergency alert system. They are a preferred partner with Blackbaud, and they have a direct integration with Education Management. I have the option to alert all of our staff via emergency text, but our entire staff is included across three campuses. I would like to create sub-groups so that I have the ability to alert each campus staff separately. However, when I talked with BrightArrow support, they indicated that the Staff's School/Building field from their profile is not a field that is available in the API, so they have no way to accomplish my request. Can someone with more API experience confirm this is the case? When we “employ” each staff member, we do assign them to the correct school levels and departments, so I'm frustrated that this cannot be used to segregate the staff into different groups in BrightArrow. Thanks for your help!

Stephen Boyle

@Geoffrey Goodfellow
Hi! I can try to help. It may (hopefully) be just a terminology issue. Saying “campus” or “building” is often confused for the classroom buildings in BB instead of the School Levels. And the API is inconsistent in how it refers to school levels from endpoint to endpoint.

The API does have the ability to deliver the school level of students and faculty. It can deliver the departments for faculty as well. I know BrightArrow has both standard lists and very custom lists that they set up for their clients, so you should be able to get what you want.

If worse comes worst, you can pull me in to a call and I should be able to help with any confusion.

Geoffrey Goodfellow

Many thanks, @Stephen Boyle. Let me see if I can get back in touch with them to sort it out. I appreciate your help!