How do I know..., re: Updates Available

Richard Neal
Richard Neal
Second Anniversary Name Dropper Participant Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Is there anyway to determine which updates have not been rolled out to our account? For quite a while, I've been reading about new features, etc., and when I try to find them, the response is “oh that's not available for you yet”. Only when I stumble across something do I know there's been a change. I appreciate most of the enhancements that have taken place, but I don't know, what I don't know is available.

Is there a way to tell by our client ID number or other ways (i.e., if your client id # begins with 12xxx, then these functions are available)?

Comments

  • Paul Wu
    Paul Wu
    Sixth Anniversary Kudos 2 Name Dropper Facilitator 1

    @Richard Neal Blackbaud should know, but is not very communicative with this information.

    The ‘upgrades’ have been starting last year and I have yet to receive any type of confirmed schedule. We have asked.

  • Michelle Nielsen
    Michelle Nielsen
    Eighth Anniversary Kudos 2 Name Dropper Participant

    @Paul Wu
    same with us, we just happen to see that an update was done. no confirmations have been sent to let us know that something has changed.

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