Online forms: donation amount changed
Hello! I created an online form with gift amounts of $50, $100, $250, $500 and when I copied the embed code to our website the gift amounts changed to $80, $160, $390, $780….has anyone else had this problem? It happened once before, but fixed itself….or more accurately I refreshed the page and the gift amounts were the correct gift amounts. I have taken down the form, rebuilt the form, refreshed the page, etc. Is this perhaps a website issue or online forms issue? Thanks!
Comments
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@Leah Mihm Check in your form configuration under fundraising opportunities to see if you have Intelligent Ask selected. Intelligent Ask alters your giving amounts based on the donor visiting the form to help you raise more. You can unselect and save your form to turn it off if desired.
Samantha McGuin
Sr Principal Product Manager
Blackbaud4 -
@Samantha McGuin
Yes, that fixed it. Thank you!0 -
@Samantha McGuin
Thank you for this0
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