For those that use EFT and Generate Direct Debit Files - Having an Challenge with Payment Method - Deposit doesn't pull in Direct Debit

Pamela Hassler

In the EFT/Direct Debit file Generation, it requires that commitments' (Pledges, Recurring Gifts) need to have the Payment Method Direct debit. The revenue batch created is populated with the payment method of Direct debit. Everything from this point processes fine. But when we get to the point of attaching a batch to a deposit we are unable to attach using payment method of Direct debit. Our only workaround is to manually change payment method on the revenue batch before its committed. Which is a long manual process. Has anyone else ran into this? Is there a cleaner way to go about this? Any feedback is appreciated.