API issue with membership expiration

Katie Fox
Katie Fox
Third Anniversary Kudos 1 Name Dropper Participant
in SKY Developer General Discussions

Hi, the API seems to have a bug or issue working with C&K and NXT RE - the membership expiration dates are not picking up if that is the only thing changed on a file.

I was trying to see if Blackbaud could get this added/updated to the API as C&K said that RE would need to add on their side. I am happy to open a support case but Blackbaud Customer Success advised to try here on the community first. Thanks!

Comments

  • Erik Leaver
    Erik Leaver Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Katie Fox Hi Katie, I'm not sure what C&K is, which API endpoints you are referencing, the process you are using (you refer to a change on a file, do you mean a record or a csv file) or the outcome you are looking for. Can you provide some additional details? If C&K is a Blackbaud partner, they should be able to work through the partner resources to get assistance.

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