Getting Started

Justina Austin

I am getting an error message when I enter primary email address. Has anyone else experienced this issue when setting up merchant services?

Karen Diener

@Justina Austin what is the text of the error message? I would check the knowledgebase to see if that message turns up in search results.

Christine Robertson

@Justina Austin Is this for Online Express or specifically for Merchant Services?

Alex Wong

@Justina Austin
You posted in the Online Express forum, but your question has to do with merchant service, so it is confusing as to what your issue is.

Please provide screenshot and error message to better get helped.

Cheryl Benoit

@Justina Austin I'm getting that message today. How did you resolve?