Urgent issue - Course data suddenly gone from /oneroster/v1p1/classes

Eric Eskildsen

@Todd DeSchuiteneer Todd, having a OneRoster issue this morning. Course data has disappeared from all schools from the /classes endpoint. OneRoster-based syncs are failing.

I can send a list of the schools I checked if needed.

Eric Eskildsen

Now there's a new property on each class object:

courses

Before, the property was named:

course

The new property is still an object, not an array, but the name is plural.

@Todd DeSchuiteneer Are these changes intentional/documented? I follow the OneRoster updates and haven't seen anything about this.

Todd DeSchuiteneer

@Eric Eskildsen I am checking with our team now. I believe that was a mistake though. In the object the URL returned for the course should match the endpoint URL however, when it's returned in classes, the URL is listed as

/afe-rostr/ims/oneroster/v1p1/course/crs-###-#####

However, for it to be a valid URL it should be

/afe-rostr/ims/oneroster/v1p1/courses/crs-###-#####

Eric Eskildsen

@Todd DeSchuiteneer Thanks Todd!

To clarify, I'm talking about the absence of the course property itself—not the URL it returns.

The classes endpoint returns a collection of class objects, which should have a property named

course

per the OneRoster spec.

This morning, that property disappeared for all 10 schools that I checked. Later in the morning, around 8 AM ET, a new property showed up named

courses

Todd DeSchuiteneer

@Eric Eskildsen yes, thank you for the clarification. We are referring to the same thing. That object that was changed to courses should be course however the href URL supplied in that object should actually be /courses not /course. That is what should have been changed however, it looks like the wrong item was addressed. The team is working to correct this now.

Eric Eskildsen

@Todd DeSchuiteneer Got it! Thanks Todd.

Karen Smyth

@Todd DeSchuiteneer Any updates on the Blackbaud glitch? It's caused a major issue in Canvas—syncing created entirely new classes, wiping out grades. We now have duplicate sections, and the original course ID is missing. Students were added to the new class, but all grades remain in the original. This is a big mess.

Stephen Boyle

@Karen Smyth @Eric Eskildsen

This has been resolved and deployed. I appreciate you patience.

Lauren Henderson

@Stephen Boyle
Thanks for the update! As far as you know, should our Clever re-roster correctly now that it is fixed?

Stephen Boyle

@Lauren Henderson
Unfortunately, I don't know this well enough to be sure. I would expect it to see the latest data and update the classes appropriately.