Blackbaud Raiser's Edge NXT® Product Update Briefing

Elizabeth Johnson

Hi @Crystal Bruce! I'm most excited about TDE - Total Database Encryption. That really helps me drive home why we shouldn't be exporting more than necessary. I've already turned on Red Arc's Bulletin Board on our home pages with a reminder to folks to come to me so I can help them personalize their home page! I'm hoping to partake in some EAPs - I don't think I have time not to. And while I'm sad business rules and default sets won't come until 2026, I'm totally excited that they will be coming. I like Unified View a lot better than Total Web Solution, and I'll be happy to drop prefixing everything with dbv or wv. . . Looking forward to what the rest of the week has in-store.

Sandra Ross

Hi @Crystal Bruce Loving the personalized Home Page and query connector. Both are helping to make the move to webview. Looking forwad to the time when we can fully use gift batch.

Beth Gallagher

@Crystal Bruce Excited to see what comes from BB's partnership with Constant Contact and the communications preferences because this needs lots of work in my database.

DeLisa Swiger

@Crystal Bruce
I'm interested to see the integration with Constant Contact and the Blackbaud Copilot. I look forward to hearing more about the Direct mail and email enhancement in the future. I really think the event forms and capabilities need to be more robust and am a little dissapointed in the lack of improvement and conversation about it when we all have donor and prospect events.

Hannah McKinney

I@Crystal Bruce

I am looking forward to seeing the continued integration and migration of the back end tools to webview! I know this is going to make everything much more user friendly for everyone!

Keith Wilson

@Crystal Bruce
So much goodness in the PUB! Probably most looking forward to seeing the new Batch Gift Entry and how it might streamline gift processing. I was also excited about the SMS feature through the Constant Contact integration, but that is something our org will need to figure out since we don't currently use Constant Contact. My awesome Database Coordinator, @Zach Brown, mentioned he liked the Copilot Integration and thought that would be helpful. Great update and we look forward to all the enhancements coming!

roger berg

@Crystal Bruce

Queries seem to run faster in NXT and I like the fact that they are working on grid batch entry - because without that function I'll still do batches in database view.

David Hecht

@Crystal Bruce - I was very excited to hear that work is started on Export in NXT and that this will be included in the API.

Shelly Baker

@Crystal Bruce The AI integration coming is incredibly exciting. My President and CEO was so impressed with the idea of the file summary in particular. Loved the idea that we wouldn't have to waste manpower on that.

Alex Wong

@Crystal Bruce
Export and Standard Report with API implementation is the most exciting for me.

Meghan Timmel

@Crystal Bruce Personally, I can't wait for export. I've liked what I've seen so far from webview query, but haven't fully transitioned to webview only because I use export in tandem with query so often. For our larger team, I'm most excited to learn more about the Communications Overview and further developments in Direct Marketing (including segmentation and AI).

Kelly Coppage

@Crystal Bruce
I'm excited to hear batch entry is on its way. Still do much of my work in database view. Pledge option is all kinds of awesome.

Kelly Coppage

@Crystal Bruce
Can you please forward the on-demand link - got called away and didn't completely.

Darlene LeVielle

@Crystal Bruce I'm looking forward to how the unified architecture might open the door to adaptive analytics, where insights adjust in real time based on user behavior and institutional priorities.

Leah Cook

@Crystal Bruce
I'm excited for the Constant Contact integration and for exports to be brought to web view, specifically if it's enhanced to cut down on the need for a query.

Karen Diener

@Marie Stark:

@Crystal Bruce Great to see progress being made on query and standard reports. Would like to be able to easily create a shortcut to most used standard reports on our home page.

Agree about the ability to have more favorites! I use this functionality so often in database view. I hope it isn't one tile for each type of favorite - query, export, import, report, etc. - and can be a single tile with everything there. Again - I'm just looking for choices in how I customize, that are comparable to database view. Don't take me backward!

Karen Diener

@Crystal Bruce while many of the new functionality is great, the customers I work with just need a lot of database view functionality to be available in webview. That is the main reason they cannot start testing webview. It's almost like worrying about the frosting and decorations for a cake when you don't have a good cake, or any cake at all.

Anything related to streamlined gift entry and acknowledgements / receipts is good. Every nonprofit does this, but not every nonprofit is equipped for moves management and prospecting. I really wish all of gift and acknowledgement functionality had been prioritized much sooner. The fact that we are still waiting for the ability to easily and natively generate printed acknowledgements is a big disappointment.

Just letting you know what I'm hearing / experiencing from the Blackbaud customers that we help to support!

Suzan Swartzentrover

@Crystal BruceI listened in on Tuesday but had interruptions and missed a little. So, I'll be re-watching. I've noticed the duplicate management tool seems to be catching duplicates even faster. I'm excited for all that is coming!

Marie Stark

@Crystal Bruce And still no one will answer my question about what will happen to our custom reports.

Vincent Catapano

@Crystal Bruce
We are definitely looking forward to using the new optimized donation forms. We recently redid our website and were looking for new ways to refresh our giving pages and this is it! WIth the ability to add photos and stories / quotes from our students it will give the page a fresh new look and hopefully draw in donors who will be able to give to our school using the quick and easy to use interface now available! Looking forward to rolling this out over the summer having ready for our fall school and annual fund launch!

Allison Reville

@Crystal Bruce
I'm excited to learn more about and use Copilot. Also the goal meter in optimized forms.

Christine Cooke

@Crystal Bruce

Glad to hear they are finally, finally building out Batch Entry with all the things. It's missing so much. Standard Reports, wanna see how it's gonna work once everything is moved over and Query needs it partner Export, which is now a mention.

They keep saying use it, use it now and give us feedback. I would like to see a session or something on shortcuts – All this click and point has slowed me down. Need to know what can be keyed, and what are the rules (like I've noticed that if you type in a date you have to do YYYY not just YY, it chokes)- as an example.

Rachel Cavalier

@Christine Cooke I would LOVE shortcuts. The click click clicking is bad for my wrist

Rachel Cavalier

@Crystal Bruce
Other than quick batch and the ability to use templates for batches, I am looking forward to when Direct Debits are available through RENXT in the UK! We currently use JustGiving's Giving Checkout to offer DD sign up online after unsatisfactory experience with another provider, but it's limited due to how JG is set up to offer it. This looks like it will potentially offer more flexibility and be more straightforward to manage.

Rachel Kave

@Crystal Bruce Great information and exciting functionality coming! Any tips or advice on how to roll out these changes to our team and which ones will make us more efficient and help us grow?

Jack Briggs

@Crystal Bruce Definitely Export - moving Query to webview has really helped empower the wider (non-Data!) team, and having Export will enable them to fully own their work without having to flip to RE7.

Candy Reichert

@Crystal Bruce I would like to see Favorits similar to WV. All my tasks are in my favorites in the order that they need to be completed by job. We really need to be able to organize Favorites in our own and not just duplicate the Query list by folder.

Amy Bridges

@Crystal Bruce
New user here! The pledge option on the donation form is a great touch!

Ann Holzapfel

@Crystal Bruce there has been so much great information shared in the product updates/briefing in the last week! I'm excited by the pledge feature of the donation forms - would really like to see that feature extended to a non credit card/ach option so that a pledge form would be available to offer for employee campaigns and payroll deduction.

Irene Hui

@Crystal Bruce I can't wait for quick batch entry and the export functionality! Looking forward to being able to add/delete custom fields, too.