AR Cash Application - error message

Sabrina Wong
Sabrina Wong
First Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

Hi I kept getting the following error message(Amount must have not more than 4 decimal places) when I tried to apply the cash to the invoices. I entered all of the invoices manually and it should only have 2 decimal places. I don't know why I got this error. Anyone knows anything about this? Thanks!

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Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Sabrina Wong
    I found a similar message in KB but it was specifically for entries in GL , journal entry. From the screen shot it looks like you're in Webview. As a troubleshooting step, can you attempt it in DB view and see if you get same results? Curious if this is specific to WebView or not

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