“Charging transactions is only supported for credit card or direct debit payments with a payment transaction ID.”

Giovanni Trejo Abasolo

We're using the API of RE NXT to send gift information from our system.

This error has appeared in gift batches since last week (before that, recurring gift payments were processing successfully):

“Charging transactions is only supported for credit card or direct debit payments with a payment transaction ID.”

I'm not sure what's going on, since we're creating manual gifts and we're not sending payment information to RE NXT.

Olivia Carney

Any updates on this? it has just happened with my RG batch, I am also creating manual gifts through the use of an API.

Austen Brown

Recommend you reach out to support.