GET accounts/segments/id fails

We're building a new integration with FE NXT and testing the various endpoints via Postman and the Cohort Sandbox. All endpoints work well, except GET https://api.sky.blackbaud.com/generalledger/v1/accounts/segments/{segment_id} returns "Error": "Account segment id not found" despite using a valid segment id. Interestingly, API docs specify it as: "error": "The specified record could not be found. The record has either been deleted or you do not have rights to view it."

Any insights or assistance would be super appreciated!

TIA.