Not able to void checks

Wanda Irwin
Wanda Irwin
Second Anniversary Kudos 1 Name Dropper Facilitator 1
in Blackbaud Financial Edge NXT® General Discussions

7/18/25 I just tried to void a check that was lost in the mail so that I could reissue a replacement check. I don't have the option to void the check in the vendor record.

Comments

  • Kevin Brazell
    Kevin Brazell Blackbaud Employee
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    @Wanda Irwin
    provided the payment isn't reconciled, you should be able to see it on the invoice, which you can see in the Vendor's activity tile, or from the bank register and void it there as well.

  • Wanda Irwin
    Wanda Irwin
    Second Anniversary Kudos 1 Name Dropper Facilitator 1

    @Kevin Brazell The payment was not reconciled. I used to be able to go the the payment tile which had a void button to select, but it is no longer there. We did find it briefly in the invoice list, when we removed all filters, but when trying a different vendor we were unsuccessful. * Selecting the check number was not an option.

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