What's New in Blackbaud Altru® 5.32

Jillian Vrba
Jillian Vrba Blackbaud Employee
Ninth Anniversary Kudos 3 Participant Facilitator 1
in Blackbaud Altru® Blog
Altru upgrades are starting soon! This release includes new features such as the ability to accept recurring payments through Payment Terminal devices. Also, there are important updates to web forms that may require action from your organization.

What's New

Accept recurring payments through Payment Terminal devices

To provide your supporters with more ways to pay, Blackbaud’s Payment Terminal solution now supports recurring payments paid by credit and debit card. Previously, only one-time payments were supported.

Note: This enhancement is scheduled for release on November 8, 2024



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Web form component upgrades

As part of ongoing security enhancements, we upgraded the versions of JQuery Migrate and Bootstrap used by Altru web forms.

Important: We recommend that you plan to review and test your web forms after the upgrade to ensure forms work as expected, as these changes may affect customizations such as CSS or JavaScript.

Enhancements to non-interactive "proxy" users

For those of you who integrate with Altru through Blackbaud's Infinity Web Services APIs, we made the following changes to proxy user authentication:

  • To improve performance, we implemented caching and added changes to reduce overhead calls.
  • Proxy users can now access the WSDL by specifying the database name in the URL.
  • We now support proxy user authentication for additional endpoints.

Enhancements to the Help experience

To improve how you interact with and consume help resources, we’ve made accessibility enhancements and updated the look and feel of our help.

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Reminder: API and OData connections now require authentication via proxy users

To provide a more secure and streamlined authentication experience for custom integrations, starting October 31, 2024, OData and SOAP API connections require a non-interactive “proxy” user and personal access token to authenticate. After this date, you won't be able to authenticate these types of connections with your Blackbaud ID. For more information, see our September 4 community post.

Reminder: Deprecation of non-responsive web form layouts

To ensure an optimal user experience for online patrons, going forward, Altru no longer supports non-responsive web form layouts. With this release, any forms set to use non-responsive layouts automatically update to use the corresponding responsive layout.

Online Giving: Add a goal meter to an Optimized Donation Form

For those of you using Blackbaud Donation Forms, you can now encourage donors to help you meet your fundraising goals by adding a goal meter to a branding card for an Optimized Form.

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For more information, check out What's New.



Issues Resolved

Description KB This fix resolves an issue that caused credit cards to be charged multiple times within a single EFT process when processing auto-renewing memberships. 203118 This fix resolves an issue that prevented some constituent information from appearing within the EFT exception report. 192293 This fix resolves an issue that caused merge fields to display as images when used in acknowledgment letters. 179046 This fix resolves an issue that caused OData and API connections to perform slower when authenticated by a Non-Interactive User. 204831 This fix resolves an issue that caused multiple actions to display the following generic error, “An error occurred while performing a record operation”. 204583 This fix returns the auto-fill functionality to Altru’s webforms. 204046

As a reminder, your organization will receive an email with the specific date of your upgrade.

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