Introducing Application Reviews and Ratings in the Blackbaud Marketplace

Lindsey Rix

We added the ability for customers to leave reviews and ratings for applications listed in the Blackbaud Marketplace. Only customers who have connected your application to their environment can leave a review.

From your Developer account, My applications, if you open your application you can now see and reply to reviews on the Marketplace tab. Any reply you provide is published to the Marketplace and is visible as a response from the application publisher.

Tip! To solicit more positive reviews, you can copy a link directly to the review form and share it with your customers. From your Application details page, select Copy links, Leave a review. The link is copied to your computer's clipboard for you to share.