Accounts Receivable - Automatic Payments and EFT File

Laura Hofstrand

When we try to create a new automatic payment in NXT in AR, we get an error that says 100% needs to be distributed. Based on what we can see on the screen it says everything is distributed and $0 remaining. So we had to go into database to create an automatic payment.

We can now no longer generate automatic payments in database, so we have to do that in NXT (so we create the automatic payment in database, and then go into NXT to generate it). When we then create an EFT file off of those generated automatic payments deposit it is choosing an inactive bank account for one of our clients. I've double checked and the automatic payment is set up to pull from the correct bank account, but for some reason the ACH file is created using the account that is marked inactive. We had to void this payment, create a new 1 time automatic payment (in database), then generate the automatic payment in NXT, and then go back into database and create the EFT File. Once we did that the client's correct bank account was chosen. Is this something that is going to be fixed before database is turned off?